The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

This unit of competency could be assessed by demonstration of the emergency response plans developed.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

A person who demonstrates competency in this unit must be able to provide evidence of the required skills and knowledge specified in this unit.

In particular the person should demonstrate the ability to:

plan for emergency response processes

consult effectively with stakeholders, such as emergency service specialists, to develop emergency response plans

conduct training for emergency response procedures.

Context of and specific resources for assessment

Assessment of essential underpinning knowledge may be conducted in an off-site context. It is to comply with relevant regulatory or Australian standards’ requirements.

Resource implications for assessment include:

work plans and approved specifications

forms and procedures manuals.

Method of assessment

An emergency response plan must be developed in line with industry expectations in the particular client environment. If the environment is narrowly defined or is not representative of industry needs, it may be necessary to refer to portfolio case studies to assess competency in the development of an emergency response plan.

Assessment methods must:

satisfy the endorsed Assessment Guidelines of the Property Services Training Package

include direct observation of tasks in real or simulated work conditions, with questioning to confirm the ability to consistently identify and correctly interpret the essential underpinning knowledge required for practical application

reinforce the integration of employability skills with workplace tasks and job roles

confirm that competency is verified and able to be transferred to other circumstances and environments.

Guidance information for assessment

Reasonable adjustments for people with disabilities must be made to assessment processes where required. This could include access to modified equipment and other physical resources, and the provision of appropriate assessment support.

Assessment processes and techniques should as far as is practical take into account the language, literacy and numeracy capacity of the candidate in relation to the competency being assessed.

This unit could be assessed on its own or in combination with other units of competency relevant to the job function, for example:

CPPCMN4001B Develop workplace policies and procedures for sustainability

CPPCMN4007A Manage workplace safety arrangements.

Required skills

interpersonal skills to:

manage consultation processes

present emergency response plan

management skills to:

apply change management techniques

organise work practices safely and efficiently

conduct strategic problem solving

identify and minimise hazards and risks

prioritise duties

interpret ground conditions

use information technology to complete tasks

use emergency and personal protective equipment

reading skills to interpret:

work or material requirements

materials safety data sheets (MSDS)

written communication skills to:

write reports

prepare complex strategic documentation

critical thinking skills to develop emergency response plan, identifying:

resource needs

hazards and risks

oral communication skills to:

ask and answer questions

explain emergency response plan to personnel

present information

give instructions

seek feedback

listen actively

Required knowledge

emergency response plan requirements, including:

components, features and layout of an emergency response plan

confined space procedures

duty of care in provision of service

HAZCHEM identification systems

methods of containment and isolation of emergencies

site management plan and identification of work areas, including location of:

alarms

emergency equipment

communications equipment

coding systems

environmental agencies’ roles

environmental regulations

organisational policy and procedures in relation to emergency response

reporting requirements

standard emergency procedures

waste management hierarchy

waste containment methods and isolation of emergencies

identification of:

waste types, streams and characteristics and implications in an emergency situation

waste non-conformances

waste non-conformance procedures

waste containment

waste disposal and recovery routes

identification of needs in an emergency situation, including:

identification and operation of plant and equipment

cleaning and maintenance of plant and equipment

OHS requirements relating to:

chemical storage and decanting

dangerous goods and hazardous substances

OHS hierarchy of control

first aid appropriate to likely hazards and risks in work environment

potential hazards and risks relating to:

dangerous goods

potential incidents

waste containment and segregation techniques

emergency response procedures

training techniques that enhance learning and diversity, including:

instructions and explanations

asking questions

providing opportunities to practice

written information

group or team activities

individual activities

demonstrations

service requirements for emergency response plan, including:

client requirements

organisational requirements

reporting requirements

waste management options

waste management hierarchy

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Emergency may include:

external:

airplane crash

bushfires

civil disturbance

explosion

flood

hazardous material

motor vehicle accident

fallen powerlines

storm

toxic emission

terrorism

internal:

bomb threat

civil disturbance

contamination

equipment malfunction

fire

gas leak

machinery malfunction

medical emergency

security breach

spill.

Potential hazards and risks are those identified by the organisation that may lead to:

damage to plant, vehicle or property

harm to the environment

illness or injury to employees, contractors or the public

injuries resulting from manual handling and repetitive work.

Potential hazards and risks may include:

broken glass

broken metal

compaction equipment

contamination

dust

fire

gases and fumes

hazardous waste (e.g. sharps)

narrow driveways

other vehicles and equipment

overhanging signs

projectiles

spark-producing equipment

unguarded conveyor belts

weather.

Contamination may include:

exposure to sunlight

infestation

mixing with other waste types

rot or mould

waterlogging.

Appropriate personnel may include:

department head

emergency response team

employee safety representative

health and safety committee

manager

responsible officer

supervisor

team leader

team member.

Emergency service specialists may include:

ambulance service

fire brigade

medical service

police department

organisational personnel

environmental protection agencies.

Organisational requirements may include information found in:

briefing papers

job sheets

letters

memos

operations manuals

quality assurance documents

tender and contract documents

verbal or written instructions

work procedures.

OHS requirements may include:

organisational OHS reporting and audit systems

organisational policy

duty of care

PPE

safe work procedures.

Legislation and codes may include:

codes, including:

Australian Code for the Transport of Dangerous Goods by Road and Rail

industry

commonwealth, state and territory legislation, including:

anti-discrimination

environmental protection

equal employment opportunity

freedom of information

industrial

OHS

trade practices

road laws.

Emergency response systems and equipment may include:

communication systems

emergency lighting

fire protection equipment.

Emergency and personal protective equipment must include:

communications equipment

eye protection, such as goggles and protective glasses

eyewash kit

fire extinguishers

first aid kit

footwear

hearing protection

MSDS

spill kit

overalls and protective clothing.

Emergency and personal protective equipment could also include:

breathing apparatus

emergency procedure guides

face shield or mask

gloves

hard hats.

Personal protective equipmentmust be:

cleaned and fitted according to organisational requirements, manufacturer specifications and OHS requirements

worn when required according to organisational requirements

stored according to organisational requirements.

Emergency response plan may include:

chain of command or supervision in an emergency

clean up

containing emergency

emergency communication system and central control

emergency evacuation procedures, including emergency escape route

emergency response teams

equipment or plant isolation or shut-down

evacuation

first aid

making site safe

names or regular job titles of person or department to be contacted for further information or explanation of duties under the plan

notification of authorities

preferred means for reporting fires and other emergencies

procedures for accounting for all employees after emergency evacuation has been completed

procedures to be followed by personnel who remain to perform or shut down critical plant operation before site is evacuated

rescue and medical duties for relevant employees

security measures

training

vehicle contact with overhead wires

use of PPE.

Stakeholders may include:

clients

emergency services

general public

government agencies

local governments

neighbouring people or businesses

organisational personnel

other affected parties

ratepayers

environmental protection agency

residents.

Emergency escape details may include:

all-clear procedures

clean-up procedures

procedures for all critical plant operator personnel

procedures to account for all personnel after emergency evacuation is completed.

Containment and isolation may include:

bunding area

erecting barricades

moving vehicle or equipment away from hazardous area

sealing leaks

transferring waste

turning off electricity and gas

using fire extinguishers

water-hosing.

Regulated waste identification signage may include:

classification of dangerous goods

communications equipment

first aid

hazardous class

HAZCHEM codes

packaging group number.

Clean-up may include:

removing equipment, plant and vehicle from site

removing and disposing of contaminated soil and liquid

shovelling

seeping out

using cleaning products

using high pressure water or air-hosing

vacuuming.

Response procedures for vehicle contact with overhead wires may include:

ensure vehicle involved in incident has been thoroughly inspected prior to reintroduction to service

liaise with relevant parties to ensure remedial action is implemented

notify relevant statutory authorities

notify wire owner and other parties who may be affected by incident

response team attending incident scene and conducting preliminary investigation of the incident according to organisational procedures

review incident report form completed by operator

review response team investigation findings and propose remedial and preventative actions with parties involved.

Personnel training may include:

alarm systems

containment and isolation procedures

evacuation plans

readiness for various types of potential emergencies

reporting and shut-down procedures

selecting and using PPE

storage requirements.

Protect organisational interests may include:

collecting details from witnesses

not commenting or admitting liability

not talking to media.

Documentation includes:

authorities notified

cause or suspected cause of emergency

damage incurred to:

general public

equipment

personnel

vehicle

emergency and personal protective equipment used

emergency response procedures undertaken

nature of clean-up

nature, type, source and severity of emergency

recommendations for preventing future emergencies

regulatory authority documents.